And just because the deal?s complete, don?t relax.

March 6th, 2010 05:45am

And just because the deal?s complete, don?t relax. As the sales process goes along, customers have to be willing to take another step – to make further commitments (however small) of their time and attention.When customers already trust you and are interested in what you?re offering, they?ll take the next step without hesitation. There are always plenty of reasons why a person changes her mind and wants out (or returns the product) afterwards.That?s why [...] –Dr. What could be done to make interaction points less risky or annoying? That?s at the heart of repeat business.
Boston Real Estate

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